Delivery of Goods

We can deliver to addresses within the Malaysia while deliveries to other area there may be an additional delivery charge and slightly longer delivery lead time. We will advise if there are any additional carriage charges to your order once it has been received by us for processing. In these circumstances, you will not be bound to continue with your purchase, and will be asked to email us to confirm that you wish to proceed.

Goods can be delivered either to most Malaysia business or home addresses with a valid postcode.

Your order will be delivered either by PosLaju or Gdex. A signature is required for all Recorded Delivery.

Backorder Goods

Goods will be sending along with ready stock once the items have been reached.

Delivery Charges

Where a product is available to purchase online, postage and/or carriage and packaging is charged on a flat rate system.

Normally, when you add products to your shopping cart the appropriate carriage & packing charge will be added automatically. However, in certain circumstances due to size, and/or weight, and/or delivery location additional carriage charges may apply over and above those stated on our website. We will advise if there are any additional carriage charges to your order once it has been received by us for processing. In such circumstances, you will not be bound to continue with your purchase, and will be asked to email us to confirm that you wish to proceed.

Some products may incur specific carriage & packing charges, or be priced inclusive of carriage - these are normally identified on individual product pages.

Delivery Times

Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or Public Holidays). We aim to deliver orders within 3 working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer.
From the receipt of your order we will endeavour to deliver your chosen items to you within 7 working days providing the goods are in stock, unless a longer delivery time is shown on the product information page.

Deliveries to non-city or remote locations may take longer.

Risk in the goods will pass to you on delivery. Delivery is deemed to have taken place once a signature has been received accepting such delivery.
Goods delivered by courier should arrive between 9am and 5pm, Monday to Friday. All deliveries must be signed for. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call for arranging a suitable time for redelivery or for you to collect the goods from the local depot.

International Shipping Rates

International Shipping is available to all other countries at a weight-based rate which will be calculated upon checkout.

IMPORTANT

We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. The Company shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of failed delivery.